Below are the general terms and conditions of Best-Batteries.com Web Shop. As mentioned at case 1.4 Best-Batteries preserves the right to modify these terms at any time. All other trademarks and brands are the property of their respective owners.

1. General

1.1 Mentioning Best-Batteries in this document means the company Best-Batteries LTD as registered at the Companies House at Cardiff, England and Wales by number 07827060.
1.2 These terms and conditions are with the exclusion of some other conditions applicable to all legal functions, where Best-Batteries act as supplier of products.
1.3 Best-Batteries doesn't accept any reservations on orders by the counterpart (from now on mentioned as: the consumer).
1.4 Best-Batteries preserves itself the right to modify these conditions at any time. The consumer recognizes that Best-Batteries is competent to modify these general conditions and accepts to be tied to thus modified general conditions. In case of a substantial modification of the general conditions Best-Batteries will inform all users by e-mail of this and the modified general conditions will be sent along.

2. Payment

2.1 Payment takes place by means of payment in advance by means of Bank, Check, Credit Card via OKPay, 2Checkout or Paypal.

3. Prices

3.1 All prices are subject to typing errors.
3.2 All prices are exclusive the forwarding charges, if applicable.
3.3 An offer of Best-Batteries has to be considered without engagement, unless explicitly corresponded otherwise in writing. Offers occur subject to the availability of the products. Best-Batteries has the right to annul the agreement.

4. Supply

4.1 Best-Batteries cannot stand for the possibility of providing all products. At a shortage the consumer of this will be informed and the remitted amount will be paid back.
4.2 Sending takes place after the invoiced amount on the Best-Batteries account has been remitted. Sending takes place, if possible, within 5 working days after the amount has been received.
4.3 Best-Batteries is authorized to send the delivery in parts. The extra costs of the these shipment(s) will be charged on Best-Batteries.

5. Liability

5.1 Best-Batteries is not responsible for damage by purchase and/or use of delivered products.
5.2 Best-Batteries is not responsible for damage during the transfer of the delivered products.
5.3 Periods called at 4.2 are considered as an indication and not as fatal period. Best-Batteries is never responsible for damage as a result of overshooting of this delivery period.
5.4 If a product has been delivered imperfect, or if delivery fails, the consumer has a term of 30 days to inform Best-Batteries of these imperfections in a written manner.

6. Exchange

6.1 Exchange is only possible if the delivered product is returned in original (unopened) state and the delivered product is in possession of Best-Batteries within 14 days after delivery.
6.2 Costs which result from a desired exchange (for example shipping costs) are carried by the consumer.

7. Shipping costs

7.1 Best-Batteries calculates the shipping costs per order. The costs depend on the type of delivery. The costs are visible in the shopping cart.
7.2 The consumer is responsible for extra costs resulting from the delivery of goods, like additional postal fees or import duties

8. Warranty

8.1 The consumer is obliged directly after supply, to inspect delivered goods thoroughly on lacks and, at presence of it, inform Best-Batteries directly in a written manner. If the consumer does not indicate Best-Batteries within five days after the day of supply on lacks, which could be noticed at thorough research, the consumer is considered to agree with the state in which goods have been delivered, and every right to warranty expires.
8.2 Best-Batteries offers exclusively supplier warranty. This warranty expires at improper use of the delivered products.
8.3 Failures by improper use do not fall under the warranty.

9. Damages

9.1 Best-Batteries can only be kept responsible for damage, which can be attributed to deliberately bad or rough operating, or caused by circumstances which are the responsibility of Best-Batteries according to law
9.2 Circumstances which are not, in any case, for risk of Best-Batteries: strike, worker exclusion, sickness, import, export and/or transit prohibition, transport problems, subcontractors who do not follow their obligations, jamming in production, etcetera.

10. Cancellation of orders

10.1 A consumer has the right to cancel its order within 14 day upon the receival of the products. Within this period the consumer must inform Best-Batteries of its cancellation. After confirmation of Best-Batteries by means of an RMA, it is only possible to return the product if it is returned in original (unopened) state. Best-Batteries will refund the purchase amount within 14 days of receival of the returned product.
10.2 If the period called at 4,2 has been expired with more than two weeks, the consumer has the possibility of canceling the order free of charge. The consumer must however always indicate that the order has to be cancelled in a written manner.

11. Referral discount

11.1 Any policy with regard to discount in exchange for referral orders is subject to change by Best-Batteries.
11.2 Discount in exchange for referral orders will be granted after the referral is considered to be definite. This is after payment and shipping of the order.
11.3 Granted discount for future orders can be reversed in case of order cancellations and returns.
11.4 Best-Batteries reserves the right to exclude or limit specific persons or companies from taking part in the discount in exchange for referral orders program.
11.5 A specific case to which both 11.3 and 11.4 can be applied is when a referral number can be considered as (partly) public knowledge or when it is used outside of the context of friends.

12. Data Confidentiality & Security

12.1 Customer data will not be shared with any third parties. An exception to this is data being exchanged with the payment service provider in order to accommodate an online payment.
12.2 Customer data is always submitted over a SSL connection.

13. Privacy Policy

13.1 Third party vendors, including Google, show our ads on sites on the internet. Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website. Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page.